Tailored Living featuring PremierGarage, the largest home organization and garage flooring franchise in North America, with 195 franchise territories, is proud to receive recognition from Franchise Business Review’s annual Franchisee Satisfaction Awards as a Top Franchisor for 2016.
Franchise Business Review surveyed over 26,000 franchise owners representing more than 350 leading franchise brands that ranged across a multitude of industries such as Retail, Food & Beverage, Senior Care, and Real Estate. Tailored Living earned a top ranking in the Home Services category, with its overall results scoring above the 2015 FBR benchmark average.
Tailored Living attributes its success to the company’s core values of engagement, collaboration, transparency and trust, as team members at the corporate office work day-to-day to support and coach their franchisees to elevate their business. “There’s no such thing as over-communication,” said Dan Tafoya, President of Tailored Living. “We make it a top priority to listen to and collaborate with our franchise owners in order to help them grow their business. And, as a result, we are now ranking well in franchisee satisfaction.”
In recent years, Tailored Living rolled out several key programs to build a strong foundation for communication, including a mentoring program, franchisee focus groups and weekly continuing education webinars. The home organization brand plans to roll out additional programs using the latest in technology to improve system-wide communications and to gain deeper insight and intelligence to help further their market share and their franchisee’s local business growth.
“We believe in and apply the entrepreneurial spirit to focus on what is best for our franchisees,” said Shirin Behzadi, Chief Executive Officer of Tailored Living. “It is this process that has helped the company grow and helped our franchisees take their business to the next level.”